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Thank you for choosing Pawsaa. We strive to provide excellent service and ensure customer satisfaction. Please review our refund and cancellation policy below.
1. Service Cancellation
Clients may cancel their order by writing us an email within 24 hours of placing their order.
2. Refund Eligibility.
Refunds are considered under the following circumstances:
To request a refund, please contact us at hello@pawsaa.com along with uncut video of opening the parcel.
3.Processing Refunds
Approved refunds will be processed and issued within 7 business days. Processing times may vary depending on your financial institution
4. Force Majeure
We are not liable for delays or cancellations caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, or other force majeure events.
7. Governing Law
This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Mumbai.
8. Contact Us
For questions or concerns regarding this policy, please contact us at:
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